About
The person behind
your inbox.
Harmony Administration was founded on a simple belief: busy professionals deserve support that's as reliable and polished as they are.
With nearly a decade of leadership experience, a Bachelor's in Psychology, and graduate-level training in Clinical Mental Health from Capella University, the work here blends operational precision with the warmth of a trusted colleague — not the impersonal output of an agency.
Every client relationship begins with listening. Because the best administrative support isn't about doing tasks — it's about understanding how you think, what you value, and where your time is best spent.
Background & Credentials
- Nearly 10 years of leadership experience across customer service, call center, fast food, and healthcare settings
- Bachelor's in Psychology
- Graduate studies in Clinical Mental Health — Capella University
- Expert Medical Office Assistant II & Administrative Assistant
- EPIC-trained; expert in scheduling, calendar management & phone triage
- Clerical support for 30+ clinicians — check-in/check-out (in-clinic & virtual)
- Copayment collection, fax management & clinically significant document uploads
- Experience with EMDR workflows and HIPAA-compliant practices
- Creates & maintains clinical group flyers and patient-facing materials
- US-based, available Mon–Fri, 8AM–6PM EST
- NDA signed for all professional and executive clients
Where efficiency meets harmony
That's not just a tagline. It's the standard I hold every client engagement to.
How I work with you
Discretion First
Your business stays your business. NDAs available, HIPAA-aware protocols in place for all healthcare clients.
Polished Work
Every email drafted, document prepared, and calendar managed reflects the standard your clients expect from you.
Client-First Always
We succeed when you succeed. Our goal is to become the most reliable part of your operations.
Genuine Partnership
Not a ticket system. Not a chatbot. A real person who learns your preferences and anticipates your needs.